Head of Retail Operations – Bangladesh

🌍Career Opportunity!

👞 Head of Operations – Bangladesh

🏭 A Foreign Footwear Brand

 

A reputed multinational footwear brand is seeking a dynamic and results-driven Head of Retail Operations – Bangladesh to lead and expand its retail footprint nationwide. This leadership role will be responsible for driving sales performance, operational excellence, brand standards, and customer experience across all retail channels.

🎯 Key Job Responsibilities

🏬 Retail Operations Management

* Lead and oversee all retail store operations across Bangladesh

* Ensure smooth daily store operations aligned with global brand standards

* Monitor store performance and implement action plans to achieve sales targets

 

📈 Sales & Business Growth

* Develop and execute retail sales strategies to drive revenue growth

* Analyze sales data, KPIs, and market trends to optimize performance

* Identify expansion opportunities including new store openings and franchise development

 

👥 Team Leadership & Development

* Recruit, train, and mentor store managers and retail teams

* Build a high-performance sales culture across all outlets

* Conduct regular performance evaluations and leadership development programs

 

🛍 Customer Experience & Brand Excellence

* Ensure exceptional customer service standards

* Maintain visual merchandising and store presentation in line with international guidelines

* Strengthen customer engagement and loyalty programs

 

📦 Inventory & Supply Chain Coordination

* Oversee stock planning, replenishment, and inventory control

* Minimize stock loss and ensure optimal product availability

* Coordinate with supply chain and warehouse teams for smooth distribution

 

💰 Financial & Compliance Oversight

* Manage retail budgets, cost control, and profitability

* Ensure compliance with company policies, audit standards, and local regulations

* Monitor shrinkage, store expenses, and operational risks

 

🎓 Educational Qualifications

🎓 Bachelor’s degree in Business Administration, Marketing, Retail Management, or related field

🎓 Professional certifications in Retail Management (advantage)

 

💼 Experience Requirements

📌 12–15 years of experience in retail operations, preferably in footwear, fashion, or lifestyle brands

📌 Minimum 5 years in a senior retail leadership role (Head of Retail / Retail Operations Manager / Country Retail Manager)

📌 Experience working with multinational or foreign brands

📌 Strong understanding of Bangladesh retail market dynamics

📌 Proven track record in managing multi-store operations

 

🌟 Key Competencies

✔ Strong Leadership & Team Management

✔ Sales & Target-Driven Mindset

✔ Strategic Planning & Execution

✔ Financial & Commercial Acumen

✔ Customer-Centric Approach

✔ Excellent Communication Skills in English

If you are an experienced retail leader ready to drive growth for a multinational footwear brand in Bangladesh, we encourage you to apply to: placements@tjs-consultants.com